Integrate the Zendesk API with the SurveyMonkey API

Setup the Zendesk API trigger to run a workflow which integrates with the SurveyMonkey API. Pipedream's integration platform allows you to integrate Zendesk and SurveyMonkey remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with SurveyMonkey#

Create Ticket with Zendesk API on New Custom webhook events from SurveyMonkey API

SurveyMonkey + Zendesk

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Create Ticket with Zendesk API on New Survey from SurveyMonkey API

SurveyMonkey + Zendesk

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Create Ticket with Zendesk API on New Survey Response from SurveyMonkey API

SurveyMonkey + Zendesk

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Delete Ticket with Zendesk API on New Custom webhook events from SurveyMonkey API

SurveyMonkey + Zendesk

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Delete Ticket with Zendesk API on New Survey from SurveyMonkey API

SurveyMonkey + Zendesk

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Popular Zendesk and SurveyMonkey Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and SurveyMonkey Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Collector Details with the SurveyMonkey API

Get details for a Collector. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get My Info with the SurveyMonkey API

Retrieve your account details. See the docs here

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Get Response Details with the SurveyMonkey API

Get details for a Response. See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of SurveyMonkey#

The SurveyMonkey API provides dynamic access to survey creation, retrieval, and distribution functionality, along with deep insights into responses. With Pipedream’s serverless integration platform, you can automate custom workflows that trigger actions based on survey events, analyze survey data, or synchronize survey results with other data sources. Pipedream’s ability to connect with hundreds of apps opens up a vast landscape of automation possibilities, directly integrating with data visualization tools, CRMs, marketing platforms, and more.

Connect SurveyMonkey#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    survey_monkey: {
      type: "app",
      app: "survey_monkey",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.surveymonkey.com/v3/users/me`,
      headers: {
        Authorization: `Bearer ${this.survey_monkey.$auth.oauth_access_token}`,
      },
    })
  },
})

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