Integrate the Zendesk API with the Smiirl API

Setup the Zendesk API trigger to run a workflow which integrates with the Smiirl API. Pipedream's integration platform allows you to integrate Zendesk and Smiirl remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Smiirl#

Increment count with Smiirl API on New Ticket (Instant) from Zendesk API

Zendesk + Smiirl

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Increment count with Smiirl API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Smiirl

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Increment count with Smiirl API on Ticket Closed (Instant) from Zendesk API

Zendesk + Smiirl

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Increment count with Smiirl API on Ticket Pended (Instant) from Zendesk API

Zendesk + Smiirl

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Increment count with Smiirl API on Ticket Solved (Instant) from Zendesk API

Zendesk + Smiirl

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Popular Zendesk and Smiirl Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Smiirl Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Increment count with the Smiirl API

Increment count or add a number to the current value. See the docs here.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Reset count with the Smiirl API

Reset count to zero. See the docs here.

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Update count with the Smiirl API

Update count or push a number. See the docs here.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Smiirl#

The Smiirl API lets you interface with Smiirl counters to dynamically update and manage the display of real-time data. Leveraging Pipedream's robust integration platform, you can connect Smiirl to various data sources, triggering updates that reflect key metrics like social media followers, sales figures, or any other number that's essential to your business or personal goals.

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