Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Seven API offers tools to augment business communications by providing powerful messaging capabilities. With Pipedream, you can harness these features to create custom, automated workflows that trigger on events, process data, and interact with other apps. Imagine sending personalized SMS campaigns, automating customer support responses, or syncing communication data with CRM platforms. Pipedream's serverless platform allows you to build these integrations with ease, tapping into a wide range of pre-built connectors or using HTTP requests to interact with the Seven API directly.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
seven: {
type: "app",
app: "seven",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://oauth.sms77.io/me`,
headers: {
Authorization: `Bearer ${this.seven.$auth.oauth_access_token}`,
},
})
},
})