Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Scrape the results from a search engine via SerpApi service. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
SerpApi is a powerful tool that scrapes search engine data, bypassing the need to handle the complexity of managing proxies or parsing HTML. With SerpApi, you can extract structured data from Google, Bing, Yahoo, and other search engines in real-time. This makes it invaluable for SEO analysis, market research, and competitive intelligence. When used with Pipedream, SerpApi can automate monitoring of search engine results, track ranking changes, and integrate this data into numerous applications like CRMs, marketing platforms, or custom databases.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
serpapi: {
type: "app",
app: "serpapi",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://serpapi.com/account.json`,
params: {
api_key: `${this.serpapi.$auth.api_key}`,
},
})
},
})