Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Schedule API

Setup the Zendesk API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate Zendesk and Schedule remarkably fast. Free for developers.

Create Ticket with Zendesk API on Custom Interval from Schedule API
Schedule + Zendesk
 
Try it
Create Ticket with Zendesk API on Daily schedule from Schedule API
Schedule + Zendesk
 
Try it
Create Ticket with Zendesk API on Monthly Schedule from Schedule API
Schedule + Zendesk
 
Try it
Create Ticket with Zendesk API on Weekly schedule from Schedule API
Schedule + Zendesk
 
Try it
Delete Ticket with Zendesk API on Custom Interval from Schedule API
Schedule + Zendesk
 
Try it
Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

 
Try it
Daily schedule from the Schedule API

Trigger your workflow every day.

 
Try it
New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
Try it
Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

 
Try it
New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
Try it
Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
Try it
Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
Try it
Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
Try it

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Schedule

The Schedule app in Pipedream is a powerful tool that allows you to trigger workflows at regular intervals, ranging from every minute to once a year. This enables the automation of repetitive tasks and the scheduling of actions to occur without manual intervention. By leveraging this API, you can execute code, run integrations, and process data on a reliable schedule, all within Pipedream's serverless environment.