Integrate the Zendesk API with the Ragic API

Setup the Zendesk API trigger to run a workflow which integrates with the Ragic API. Pipedream's integration platform allows you to integrate Zendesk and Ragic remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Ragic#

Create Record with Ragic API on New Ticket (Instant) from Zendesk API

Zendesk + Ragic

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Create Record with Ragic API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Ragic

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Create Record with Ragic API on Ticket Closed (Instant) from Zendesk API

Zendesk + Ragic

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Create Record with Ragic API on Ticket Pended (Instant) from Zendesk API

Zendesk + Ragic

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Create Record with Ragic API on Ticket Solved (Instant) from Zendesk API

Zendesk + Ragic

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Popular Zendesk and Ragic Triggers#

New Created Record (Instant) from the Ragic API

Emit new event when a record is created. Instructions on creating webhooks here.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Updated Record (Instant) from the Ragic API

Emit new event when a record is updated. Instructions on creating webhooks here.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Ragic Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Record with the Ragic API

Creates a record. See the docs.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Record with the Ragic API

Updates a record. See the docs.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Ragic#

The Ragic API offers a robust way to interact with your Ragic databases, enabling you to create, read, update, and delete records programmatically. With its API, you can automate data entry, synchronize data across platforms, and trigger custom workflows. Pipedream amplifies these capabilities with a serverless platform where you can deploy these automations rapidly, reacting to events in Ragic or orchestrating actions across multiple apps.

Connect Ragic#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ragic: {
      type: "app",
      app: "ragic",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.ragic.$auth.domain}.ragic.com/${this.ragic.$auth.database}`,
      headers: {
        "Authorization": `Basic ${this.ragic.$auth.api_key}`,
      },
    })
  },
})

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