Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the ProWorkflow API
Setup the Zendesk API trigger to run a workflow which integrates with the ProWorkflow API. Pipedream's integration platform allows you to integrate Zendesk and ProWorkflow remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with ProWorkflow#
Popular Zendesk and ProWorkflow Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of ProWorkflow#
The ProWorkflow API offers a powerhouse of project management and workflow automation capabilities. With Pipedream, you can leverage these abilities to create custom integrations that boost productivity and streamline operations. By tapping into ProWorkflow's endpoints, you can automate project creation, task assignments, time tracking, and report generation. This API dovetails neatly with other apps on Pipedream, allowing you to create multifaceted workflows that respond in real-time to external triggers, such as emails, form submissions, and calendar events.
Connect ProWorkflow#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
proworkflow: {
type: "app",
app: "proworkflow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.proworkflow.net/me`,
headers: {
"apikey": `${this.proworkflow.$auth.api_key}`,
},
auth: {
username: `${this.proworkflow.$auth.username}`,
password: `${this.proworkflow.$auth.password}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies