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Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

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PostgreSQL

Integrate the Zendesk API with the PostgreSQL API

Setup the Zendesk API trigger to run a workflow which integrates with the PostgreSQL API. Pipedream's integration platform allows you to integrate Zendesk and PostgreSQL remarkably fast. Free for developers.

Popular Ways to Connect Zendesk with PostgreSQL

Create Ticket with Zendesk API on New Column from PostgreSQL API
PostgreSQL + Zendesk
 
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Create Ticket with Zendesk API on New or Updated Row from PostgreSQL API
PostgreSQL + Zendesk
 
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Create Ticket with Zendesk API on New Row Custom Query from PostgreSQL API
PostgreSQL + Zendesk
 
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Create Ticket with Zendesk API on New Row from PostgreSQL API
PostgreSQL + Zendesk
 
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Create Ticket with Zendesk API on New Table from PostgreSQL API
PostgreSQL + Zendesk
 
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Popular Zendesk and PostgreSQL Triggers

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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New Column from the PostgreSQL API

Emit new event when a new column is added to a table. See the documentation

 
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Popular Zendesk and PostgreSQL Actions

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Row(s) with the PostgreSQL API

Deletes a row or rows from a table. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Execute Custom Query with the PostgreSQL API

Executes a custom query you provide. See the documentation

 
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Find Row with the PostgreSQL API

Finds a row in a table via a lookup column. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of PostgreSQL

On Pipedream, you can leverage the PostgreSQL app to create workflows that automate database operations, synchronize data across platforms, and react to database events in real-time. Think handling new row entries, updating records from webhooks, or even compiling reports on a set schedule. Pipedream's serverless platform provides a powerful way to connect PostgreSQL with a variety of apps, enabling you to create tailored automation that fits your specific needs.

Connect PostgreSQL

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import postgresql from "@pipedream/postgresql"

export default defineComponent({
  props: {
    postgresql,
  },
  async run({ steps, $ }) {
    // Component source code:
    // https://github.com/PipedreamHQ/pipedream/tree/master/components/postgresql

    const queryObj = {
      text: "SELECT NOW()",
      values: [], // Ignored since query does not contain placeholders
    };
    const { rows } = await this.postgresql.executeQuery(queryObj);
    return rows;
  },
})
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