Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Planview Leankit API

Setup the Zendesk API trigger to run a workflow which integrates with the Planview Leankit API. Pipedream's integration platform allows you to integrate Zendesk and Planview Leankit remarkably fast. Free for developers.

Add Card Type To Board with Planview Leankit API on New Ticket (Instant) from Zendesk API
Zendesk + Planview Leankit
 
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Add Card Type To Board with Planview Leankit API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Planview Leankit
 
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Add Card Type To Board with Planview Leankit API on Ticket Closed (Instant) from Zendesk API
Zendesk + Planview Leankit
 
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Add Card Type To Board with Planview Leankit API on Ticket Pended (Instant) from Zendesk API
Zendesk + Planview Leankit
 
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Add Card Type To Board with Planview Leankit API on Ticket Solved (Instant) from Zendesk API
Zendesk + Planview Leankit
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Add Card Type To Board with the Planview Leankit API

Create a new card type on a board. See the docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Add Comment To Card (Or Task) with the Planview Leankit API

Create a comment in a card or task. See the docs here

 
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Add Tags To Card (Or Task) with the Planview Leankit API

Add tags in a card or task. See the docs here

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Planview Leankit

Planview LeanKit API empowers users to automate and integrate their Kanban workflow management. With this API, you can programmatically access boards, cards, and related data to sync with other systems, trigger actions based on board updates, and extract analytics for reporting purposes.

Connect Planview Leankit

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    planview_leankit: {
      type: "app",
      app: "planview_leankit",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.planview_leankit.$auth.domain}.leankit.com/io/scim/v1/Users`,
      auth: {
        username: `${this.planview_leankit.$auth.username}`,
        password: `${this.planview_leankit.$auth.password}`,
      },
    })
  },
})