Integrate the Zendesk API with the Pivotal Tracker API

Setup the Zendesk API trigger to run a workflow which integrates with the Pivotal Tracker API. Pipedream's integration platform allows you to integrate Zendesk and Pivotal Tracker remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Pivotal Tracker#

Create Project with Pivotal Tracker API on New Ticket (Instant) from Zendesk API

Zendesk + Pivotal Tracker

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Create Project with Pivotal Tracker API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Pivotal Tracker

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Create Project with Pivotal Tracker API on Ticket Closed (Instant) from Zendesk API

Zendesk + Pivotal Tracker

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Create Project with Pivotal Tracker API on Ticket Pended (Instant) from Zendesk API

Zendesk + Pivotal Tracker

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Create Project with Pivotal Tracker API on Ticket Solved (Instant) from Zendesk API

Zendesk + Pivotal Tracker

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Popular Zendesk and Pivotal Tracker Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Activity Performed (Instant) from the Pivotal Tracker API

Emit new event when any activity is performed in a project.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Project Created from the Pivotal Tracker API

Emit new event when a new project is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Pivotal Tracker Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Project with the Pivotal Tracker API

Create a new project. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Story with the Pivotal Tracker API

Create a new story in a project. See the docs here

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Pivotal Tracker#

Pipedream's integration with the Pivotal Tracker API turns your project management into a powerhouse of automation and connectivity. It allows you to orchestrate workflows that can respond to changes in your projects, stories, and tasks in real-time. For instance, you can sync project updates with other tools, extract metrics for reporting, or even streamline notification systems to keep your entire team in the loop effortlessly.

Connect Pivotal Tracker#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pivotal_tracker: {
      type: "app",
      app: "pivotal_tracker",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.pivotaltracker.com/services/v5/me`,
      headers: {
        "X-TrackerToken": `${this.pivotal_tracker.$auth.api_token}`,
      },
    })
  },
})

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