Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The PingBell API is a versatile tool for automating interactions with your physical PingBell device. Pipedream, a serverless integration and compute platform, helps you build workflows around the PingBell API with ease. You can craft automations that trigger when someone rings your PingBell, check the device's battery level, and much more, all within Pipedream's simplified workflow environment. By using Pipedream's capabilities, you can integrate with various apps, send notifications through different channels, log data, and implement complex logic to respond to PingBell events.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pingbell: {
type: "app",
app: "pingbell",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.pingbell.io/userPingbells`,
params: {
api_key: `${this.pingbell.$auth.api_key}`,
},
})
},
})