Integrate the Zendesk API with the Order Desk API

Setup the Zendesk API trigger to run a workflow which integrates with the Order Desk API. Pipedream's integration platform allows you to integrate Zendesk and Order Desk remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Order Desk#

Create Order with Order Desk API on New Ticket (Instant) from Zendesk API

Zendesk + Order Desk

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Create Order with Order Desk API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Order Desk

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Create Order with Order Desk API on Ticket Closed (Instant) from Zendesk API

Zendesk + Order Desk

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Create Order with Order Desk API on Ticket Pending (Instant) from Zendesk API

Zendesk + Order Desk

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Create Order with Order Desk API on Ticket Solved (Instant) from Zendesk API

Zendesk + Order Desk

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Popular Zendesk and Order Desk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Order Created from the Order Desk API

Emit new event a new order is created

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Order Updated from the Order Desk API

Emit new event a new order is updated

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Popular Zendesk and Order Desk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Order with the Order Desk API

Create Order See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Find Order with the Order Desk API

Find Order See the documentation.

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List Orders with the Order Desk API

List Orders based on a search criteria See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Order Desk#

The Order Desk API allows you to automate and streamline order management processes within the Order Desk platform. With this API, you have the power to create, update, and get detailed information on orders, inventory, and shipments. Pipedream's serverless platform enables you to connect the Order Desk API with numerous other apps and services to build dynamic workflows. Whether you're syncing order data, managing inventory, or connecting to fulfillment services, Pipedream can help you craft custom automations that save time and reduce manual errors.

Connect Order Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    order_desk: {
      type: "app",
      app: "order_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.orderdesk.me/api/v2/test`,
      headers: {
        "ORDERDESK-STORE-ID": `${this.order_desk.$auth.store_id}`,
        "ORDERDESK-API-KEY": `${this.order_desk.$auth.api_key}`,
      },
    })
  },
})

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