Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The New Relic API offers powerful capabilities for monitoring, alerting, and analyzing the performance of your web applications and infrastructure. By using the API within Pipedream, you can automate and orchestrate a vast array of operations that revolve around your application's health and data insights. This can range from triggering workflows based on New Relic alerts, to syncing performance data with other tools, or even automating responses to specific incidents.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
new_relic: {
type: "app",
app: "new_relic",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.newrelic.com/v2/users.json`,
headers: {
"X-Api-Key": `${this.new_relic.$auth.api_key}`,
},
})
},
})