Integrate the Zendesk API with the Motion API

Setup the Zendesk API trigger to run a workflow which integrates with the Motion API. Pipedream's integration platform allows you to integrate Zendesk and Motion remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Motion#

Create Task with Motion API on New Ticket (Instant) from Zendesk API

Zendesk + Motion

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Create Task with Motion API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Motion

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Create Task with Motion API on Ticket Closed (Instant) from Zendesk API

Zendesk + Motion

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Create Task with Motion API on Ticket Pending (Instant) from Zendesk API

Zendesk + Motion

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Create Task with Motion API on Ticket Solved (Instant) from Zendesk API

Zendesk + Motion

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Popular Zendesk and Motion Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Task Status Updated from the Motion API

Emit new event when the status of a specific task is updated.

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Popular Zendesk and Motion Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Task with the Motion API

Create a new task. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Task with the Motion API

Delete a specific task by Id. See the documentation

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Move Workspace with the Motion API

Move a specific task to another workspace. When moving tasks from one workspace to another, the tasks project, status, and label(s) and assignee will all be reset. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Motion#

The Motion API empowers users to streamline project management and productivity tasks. Within Pipedream's environment, you can leverage this API to automate actions based on project updates, task completions, and team collaborations. It's a toolset that sails smoothly with Pipedream's knack for creating swift integrations and workflows, making it possible to connect Motion with other apps to optimize project tracking, notifications, and data synchronization.

Connect Motion#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    motion: {
      type: "app",
      app: "motion",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.usemotion.com/v1
    /users/me`,
      params: {
        "X-API-Key": `${this.motion.$auth.api_key}`,
      },
    })
  },
})

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