Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a new webhook event is received. Needs webhook registration in Miestro UI using the http endpoint of this source. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Miestro is a robust platform designed for creating and managing online courses. Leveraging the Miestro API on Pipedream allows you to automate interactions with your online courses, such as enrolling students, tracking progress, and analyzing engagement. With the automation workflows on Pipedream, you can streamline your educational platform's operations, react to student activity in real time, and integrate with other services to enhance the e-learning experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
miestro: {
type: "app",
app: "miestro",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.miestro.com/api/v1.0/users`,
headers: {
"X-Forward-Api-Key": `${this.miestro.$auth.api_key}`,
"X-Forward-Api-Secret": `${this.miestro.$auth.api_secret}`,
},
})
},
})