Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Microsoft Outlook Calendar API
Setup the Zendesk API trigger to run a workflow which integrates with the Microsoft Outlook Calendar API. Pipedream's integration platform allows you to integrate Zendesk and Microsoft Outlook Calendar remarkably fast. Free for developers.
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Popular Ways to Connect Zendesk with Microsoft Outlook Calendar#
Popular Zendesk and Microsoft Outlook Calendar Triggers#
Emit new event when a new Calendar event is created
Emit new event when a ticket is added to the specified view
Emit new event when a Calendar event is updated
Emit new event when a ticket has changed to closed status
Popular Zendesk and Microsoft Outlook Calendar Actions#
Create an event in the user's default calendar. See the documentation
Delete an event in the user's default calendar. See the documentation
Update an event in the user's default calendar. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Microsoft Outlook Calendar#
The Microsoft Outlook Calendar API provides programmatic access to a user's calendar events, allowing for the creation, retrieval, update, and deletion of events within Outlook calendars. With Pipedream, you can integrate these calendar operations into workflows that automate tasks involving scheduling, event management, and coordination with other services. Whether it's triggering actions when new events are created, syncing calendar events with other scheduling tools, or managing attendees, Pipedream's serverless platform enables you to build custom automations with minimal overhead.
Connect Microsoft Outlook Calendar#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_outlook_calendar: {
type: "app",
app: "microsoft_outlook_calendar",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_outlook_calendar.$auth.oauth_access_token}`,
},
})
},
})
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