Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Metatext.AI Pre-build AI models API API
Setup the Zendesk API trigger to run a workflow which integrates with the Metatext.AI Pre-build AI models API API. Pipedream's integration platform allows you to integrate Zendesk and Metatext.AI Pre-build AI models API remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Metatext.AI Pre-build AI models API#
Popular Zendesk and Metatext.AI Pre-build AI models API Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Metatext.AI Pre-build AI models API Actions#
Determine the sentiment of the given text (positive, negative, or neutral). See the documentation.
Identify and extract significant keywords from the given text. See the documentation.
Generate a blog post based on the given prompt. See the documentation.
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Metatext.AI Pre-build AI models API#
The Metatext.AI Pre-built AI Models API offers various artificial intelligence capabilities such as natural language processing, image recognition, and sentiment analysis. This API enables users to add AI features to their applications without the need for extensive machine learning expertise. Utilizing this API in Pipedream workflows allows for automation and integration with other services, making it possible to process and analyze text and images within a serverless environment efficiently.
Connect Metatext.AI Pre-build AI models API#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
metatext_ai_pre_build_ai_models_api: {
type: "app",
app: "metatext_ai_pre_build_ai_models_api",
}
},
async run({steps, $}) {
const data = {
"text": `{your_text}`,
}
return await axios($, {
method: "post",
url: `https://api.metatext.ai/hub-inference/sentiment-analysis`,
headers: {
"Content-Type": `application/json`,
"x-api-key": `${this.metatext_ai_pre_build_ai_models_api.$auth.api_key}`,
},
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies