Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Exa (Formerly Metaphor) API
Setup the Zendesk API trigger to run a workflow which integrates with the Exa (Formerly Metaphor) API. Pipedream's integration platform allows you to integrate Zendesk and Exa (Formerly Metaphor) remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Exa (Formerly Metaphor)#
Popular Zendesk and Exa (Formerly Metaphor) Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Exa (Formerly Metaphor) Actions#
Find similar links to the link provided. See the documentation](https://docs.metaphor.systems/reference/findsimilar)
Retrieve contents of documents based on a list of document IDs. See the documentation. It is used to instantly get content for documents, given the IDs of the documents. We currently support extracts - the first 1000 tokens (~750 words) of parsed HTML for a site. Note that each piece of content retrieved costs 1 request. Also note that instant is a little bit of a lie if you are using keyword search, in which case contents might take a few seconds to retrieve.
Perform a search with a Metaphor prompt-engineered query and retrieve a list of relevant results. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Exa (Formerly Metaphor)#
The Exa (Formerly Metaphor) API enables you to enrich your applications with machine learning-powered insights and data processing capabilities. With Exa, you can perform advanced data analysis, extract meaningful patterns, and automate decision-making processes within your projects. By integrating this API with Pipedream, you can create seamless workflows that leverage these intelligent features alongside other services to streamline your operations, enhance data intelligence, and drive innovation.
Connect Exa (Formerly Metaphor)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
metaphor: {
type: "app",
app: "metaphor",
}
},
async run({steps, $}) {
const data = {
"query": `test`,
}
return await axios($, {
method: "post",
url: `https://api.metaphor.systems/search`,
headers: {
"accept": `application/json`,
"Content-Type": `application/json`,
"x-api-key": `${this.metaphor.$auth.api_key}`,
},
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies