Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Loops.so API enables you to automate repetitive tasks, create custom integrations, and manage video campaigns directly from Pipedream. It offers endpoints to manage videos, incorporate user-generated content, and track metrics. On Pipedream, you can connect Loops.so with a multitude of other services for seamless data flow across platforms, enabling efficient automation of content distribution, marketing analytics, and customer engagement workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
loops_so: {
type: "app",
app: "loops_so",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.loops.so/api/v1/api-key`,
headers: {
Authorization: `Bearer ${this.loops_so.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})