Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Kickbox API on Pipedream allows you to verify email addresses to improve deliverability and reduce bounce rates. With this API, you can integrate email validation into your application's signup process, maintain the hygiene of your email lists, and orchestrate workflows involving email verification with various apps supported by Pipedream. By leveraging serverless workflows, you can automate tasks like updating CRM contacts, triggering marketing campaigns, or filtering out invalid emails before sending out newsletters.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
kickbox: {
type: "app",
app: "kickbox",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.kickbox.com/v2/verify`,
params: {
email: `sergio@pipekit.pro`,
apikey: `${this.kickbox.$auth.api_key}`,
},
})
},
})