Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new events when a new activity created. See the docs
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Jobnimbus API allows for the creation of complex workflows revolving around job and customer management within the construction and contracting industries. With this API, users can automate tasks such as updating job statuses, managing contacts, and creating tasks or appointments. This streamlines the process of moving a job from lead to completion, ensuring communication and record-keeping are seamless.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jobnimbus: {
type: "app",
app: "jobnimbus",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.jobnimbus.com/api1/contacts`,
headers: {
Authorization: `Bearer ${this.jobnimbus.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})