Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The ipdata API supports looking up the Mobile Carrier of an IP Address. Our database currently consists of over 2500 carriers in 234 countries. https://docs.ipdata.co/overview/mobile-carrier-detection
We provide detailed and accurate Timezone data, adjusted for DST where necessary. https://docs.ipdata.co/overview/timezone-detection
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The ipdata.co API allows you to enrich IP addresses with geolocation and other relevant data points. With this API integrated into Pipedream, you can automate actions based on the physical location or details of an IP address. This enables a wide range of applications such as customizing content based on user location, flagging fraudulent activity, or tailoring marketing campaigns to specific regions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ipdata_co: {
type: "app",
app: "ipdata_co",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ipdata.co?api-key=${this.ipdata_co.$auth.api_key}`,
})
},
})