Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a summary is created.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Inksprout is a platform that streamlines social media content creation by automatically generating succinct captions and summaries. With the Inksprout API on Pipedream, you can craft workflows that capitalize on its AI-driven content enhancement to elevate your social media management. Automate caption generation, schedule posts for optimal engagement, and analyze content performance all in one seamless pipeline. Harness Inksprout’s capabilities to maintain a consistent and engaging online presence, while freeing up precious time to focus on deeper strategy and content creation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
inksprout: {
type: "app",
app: "inksprout",
}
},
async run({steps, $}) {
const data = {
"url": `https://www.blogto.com/restaurants/minami-toronto/`,
"text": ``,
}
return await axios($, {
method: "post",
url: `https://inksprout.co/api/v1/summarize`,
headers: {
Authorization: `Bearer ${this.inksprout.$auth.api_key}`,
},
data,
})
},
})