Integrate the Zendesk API with the IFTTT API

Setup the Zendesk API trigger to run a workflow which integrates with the IFTTT API. Pipedream's integration platform allows you to integrate Zendesk and IFTTT remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with IFTTT#

Trigger Event with JSON with IFTTT API on New Ticket (Instant) from Zendesk API

Zendesk + IFTTT

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Trigger Event with JSON with IFTTT API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + IFTTT

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Trigger Event with JSON with IFTTT API on Ticket Closed (Instant) from Zendesk API

Zendesk + IFTTT

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Trigger Event with JSON with IFTTT API on Ticket Pended (Instant) from Zendesk API

Zendesk + IFTTT

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Trigger Event with JSON with IFTTT API on Ticket Solved (Instant) from Zendesk API

Zendesk + IFTTT

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Popular Zendesk and IFTTT Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and IFTTT Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Trigger Event with JSON with the IFTTT API

Trigger Event with an arbitrary JSON payload. See docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Trigger Event with Values with the IFTTT API

Trigger Event with 3 JSON values. See docs

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of IFTTT#

IFTTT (If This Then That) is a service that lets you create chains of conditional statements, known as applets. These applets can automate tasks across a variety of web services and APIs. By integrating IFTTT with Pipedream, you unlock the ability to handle complex logic, manage state, transform data, and interact with over 600+ supported apps in Pipedream’s ecosystem. You can trigger workflows on Pipedream with events from IFTTT and vice versa, creating a seamless automation experience.

Connect IFTTT#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ifttt: {
      type: "app",
      app: "ifttt",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://connect.ifttt.com//v2/me`,
      headers: {
        "IFTTT-Service-Key": `${this.ifttt.$auth.ifttt_Service_Key}`,
      },
    })
  },
})

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