Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Go API

Setup the Zendesk API trigger to run a workflow which integrates with the Go API. Pipedream's integration platform allows you to integrate Zendesk and Go remarkably fast. Free for developers.

Run Go Code with Go API on New Ticket (Instant) from Zendesk API
Zendesk + Go
 
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Run Go Code with Go API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Go
 
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Run Go Code with Go API on Ticket Closed (Instant) from Zendesk API
Zendesk + Go
 
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Run Go Code with Go API on Ticket Pended (Instant) from Zendesk API
Zendesk + Go
 
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Run Go Code with Go API on Ticket Solved (Instant) from Zendesk API
Zendesk + Go
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Run Go Code with the Go API

Run any Go code and use any Go package available with a simple import. Refer to the Pipedream Go docs to learn more.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

Using the Zendesk API, you can build custom apps and integrations to automate
processes and help your teams build better customer relationships.

The API provides a range of methods to interact with your customer help desk,
customer data, and customer communication tools. This enables you to create
custom customer experiences that are tailored to your business needs.

Some examples of what you can build using the Zendesk API include:

  • Create a custom customer feedback widget
  • Automate customer service processes
  • Identify customer trends and insights
  • Help manage customer data in real-time
  • Create a custom customer profile and segmentation tool
  • Trigger automated messages based on customer events
  • Integrate customer service processes with your company’s backend system
  • Create a custom customer self-service portal

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Go

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package main

import (
	"fmt"

	pd "github.com/PipedreamHQ/pipedream-go"
)

func main() {
	// Access previous step data using pd.Steps
	fmt.Println(pd.Steps)

	// Export data using pd.Export
	data := make(map[string]interface{})
	data["name"] = "Luke"
	pd.Export("data", data)
}