Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Gmail (Developer App) API
Setup the Zendesk API trigger to run a workflow which integrates with the Gmail (Developer App) API. Pipedream's integration platform allows you to integrate Zendesk and Gmail (Developer App) remarkably fast. Free for developers.
Popular Ways to Connect Zendesk with Gmail (Developer App)#
Popular Zendesk and Gmail (Developer App) Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event for each attachment in a message received. This source is capped at 100 max new messages per run.
Emit new event when a ticket has changed to pending status
Popular Zendesk and Gmail (Developer App) Actions#
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Gmail (Developer App)#
With the Gmail (Developer App) API on Pipedream, you can automate a variety of email-related tasks, directly manipulating your Gmail account to streamline workflows. From sending emails programmatically to parsing new inbound messages for data extraction, the API allows for deep interaction with your Gmail inbox. Use cases include automating follow-ups, organizing your inbox with filters and labels, and synchronizing important email events with other services to act upon new information instantly.
Connect Gmail (Developer App)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gmail_custom_oauth: {
type: "app",
app: "gmail_custom_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.gmail_custom_oauth.$auth.oauth_access_token}`,
},
})
},
})