Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the FullContact API
Setup the Zendesk API trigger to run a workflow which integrates with the FullContact API. Pipedream's integration platform allows you to integrate Zendesk and FullContact remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with FullContact#
Popular Zendesk and FullContact Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of FullContact#
FullContact's API enriches contact information, letting you turn partial identities like an email address into a full profile including social presence, demographic data, and more. This is invaluable for enhancing customer understanding and personalizing interactions. By leveraging Pipedream's powerful integrations, you can automate workflows that consume FullContact's enriched data, facilitating tasks like lead enrichment, audience segmentation, and personalized marketing at scale.
Connect FullContact#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
full_contact: {
type: "app",
app: "full_contact",
}
},
async run({steps, $}) {
const data = {
"email": `jane.smith@gmail.com`,
}
return await axios($, {
method: "post",
url: `https://api.fullcontact.com/v3/person.enrich`,
headers: {
Authorization: `Bearer ${this.full_contact.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies