Integrate the Zendesk API with the FogBugz API

Setup the Zendesk API trigger to run a workflow which integrates with the FogBugz API. Pipedream's integration platform allows you to integrate Zendesk and FogBugz remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with FogBugz#

Create Case with FogBugz API on New Ticket (Instant) from Zendesk API

Zendesk + FogBugz

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Create Case with FogBugz API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + FogBugz

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Create Case with FogBugz API on Ticket Closed (Instant) from Zendesk API

Zendesk + FogBugz

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Create Case with FogBugz API on Ticket Pending (Instant) from Zendesk API

Zendesk + FogBugz

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Create Case with FogBugz API on Ticket Solved (Instant) from Zendesk API

Zendesk + FogBugz

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Popular Zendesk and FogBugz Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Case Event from the FogBugz API

Emit new event instantaneously when something significant happens to a case.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Case in Filter from the FogBugz API

Emit new new event when there's a new case under a specified filter. Note this may not effectively work for filters that generate results too long, or filters with more than 50,000 cases, especially if your FogBugz site is running Ocelot.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and FogBugz Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Case with the FogBugz API

Creates a new case on FogBugz. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Projects with the FogBugz API

Gets a list of projects in FogBugz. This can be used to quickly view all projects and their details. See the documentation

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Update Person with the FogBugz API

Edits an existing person in FogBugz. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of FogBugz#

The FogBugz API allows you to interact with your FogBugz software development tracking system programmatically. With this API, you can create, read, update, and delete cases; manage projects, areas, and categories; and perform searches to gather data-driven insights. Integrating FogBugz with Pipedream opens up possibilities for automating workflows, syncing data across platforms, and reacting to events within FogBugz in real-time.

Connect FogBugz#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fogbugz: {
      type: "app",
      app: "fogbugz",
    }
  },
  async run({steps, $}) {
    const data = {
      "cmd": `listPeople`,
      "token": `${this.fogbugz.$auth.api_token}`,
    }
    return await axios($, {
      method: "post",
      url: `https://${this.fogbugz.$auth.your_site}.fogbugz.com/f/api/0/jsonapi`,
      headers: {
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

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