Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Dock Certs API
Setup the Zendesk API trigger to run a workflow which integrates with the Dock Certs API. Pipedream's integration platform allows you to integrate Zendesk and Dock Certs remarkably fast. Free for developers.
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Popular Ways to Connect Zendesk with Dock Certs#
Popular Zendesk and Dock Certs Triggers#
Emit new event when a new credential is issued. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Dock Certs#
The Dock Certs API provides a means for issuing verifiable credentials and decentralized identities, which are essential for managing digital proofs of various qualifications, memberships, or certifications. Using Pipedream's integration capabilities, you can automate the process of creating, revoking, and verifying these credentials. With Pipedream's serverless architecture, you can set up triggers and actions that respond to events in real-time, orchestrate data flow between Dock Certs and other services, and manage credentials with minimal manual intervention.
Connect Dock Certs#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dock_certs: {
type: "app",
app: "dock_certs",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.dock_certs.$auth.endpoint}.dock.io/profiles`,
headers: {
"DOCK-API-TOKEN": `${this.dock_certs.$auth.api_key}`,
},
})
},
})
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