Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the D7 SMS API
Setup the Zendesk API trigger to run a workflow which integrates with the D7 SMS API. Pipedream's integration platform allows you to integrate Zendesk and D7 SMS remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Zendesk and D7 SMS Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of D7 SMS#
The D7 SMS API on Pipedream allows you to send SMS messages programmatically to users worldwide from a serverless platform. This API can enable instant communication with customers or team members directly from automated workflows. With Pipedream, you can trigger SMS messages based on events from countless apps, handle incoming messages, and integrate with other services for a seamless messaging experience.
Connect D7 SMS#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
d7_networks: {
type: "app",
app: "d7_networks",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.d7networks.com/messages/v1/balance`,
headers: {
Authorization: `Bearer ${this.d7_networks.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies