Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The CodeREADr API allows you to integrate barcode scanning and data collection into your workflows on Pipedream. With this API, you can automate barcode validation, track event attendance, manage inventory, and more by creating, updating, and retrieving scan records. Pipedream's serverless platform enables you to connect CodeREADr with other apps, triggering actions based on scan data, or enriching CodeREADr data with information from other sources.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
codereadr: {
type: "app",
app: "codereadr",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.codereadr.com/api/`,
params: {
section: `users`,
action: `retrieve`,
api_key: `${this.codereadr.$auth.api_key}`,
},
})
},
})