Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Badger Maps API offers interaction with a platform designed for field sales; it allows you to optimize routes, manage territories, and explore customer locations. Combining the Badger Maps API with Pipedream's capabilities enables the automation of sales processes, integration with CRM systems, and enhancement of data analytics. You can build workflows that respond to events in real-time, sync data across multiple platforms, and create custom triggers and actions that cater specifically to your sales strategies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
badger_maps: {
type: "app",
app: "badger_maps",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://badgerapis.badgermapping.com/api/2/profiles/`,
headers: {
"Token": `${this.badger_maps.$auth.api_key}`,
},
})
},
})