Integrate the Zendesk API with the awork API

Setup the Zendesk API trigger to run a workflow which integrates with the awork API. Pipedream's integration platform allows you to integrate Zendesk and awork remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with awork#

Create Client with awork API on New Ticket (Instant) from Zendesk API

Zendesk + awork

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Create Client with awork API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + awork

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Create Client with awork API on Ticket Closed (Instant) from Zendesk API

Zendesk + awork

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Create Client with awork API on Ticket Pended (Instant) from Zendesk API

Zendesk + awork

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Create Client with awork API on Ticket Solved (Instant) from Zendesk API

Zendesk + awork

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Popular Zendesk and awork Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Task (Instant) from the awork API

Emit new event on each created task.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Time Entry (Instant) from the awork API

Emit new event on each created time entry.

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Popular Zendesk and awork Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Client with the awork API

Creates a client. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Project with the awork API

Creates a project. See docs here

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Find Users By Email with the awork API

Finds a user by email. See docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of awork#

The awork API allows for automation and integration of project management features within awork, such as tasks, projects, time tracking, and team collaborations. By leveraging the awork API on Pipedream, you can create seamless workflows that connect project activities with other apps and services, streamline processes, and enhance productivity. With Pipedream, you can trigger actions based on specific events in awork or schedule periodic tasks that synchronize data across multiple platforms, all with minimal coding.

Connect awork#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    awork: {
      type: "app",
      app: "awork",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.awork.com/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.awork.$auth.oauth_access_token}`,
      },
    })
  },
})

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