Integrate the Zendesk API with the Appwrite API

Setup the Zendesk API trigger to run a workflow which integrates with the Appwrite API. Pipedream's integration platform allows you to integrate Zendesk and Appwrite remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Appwrite#

Create Account with Appwrite API on New Ticket (Instant) from Zendesk API

Zendesk + Appwrite

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Create Account with Appwrite API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Appwrite

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Create Account with Appwrite API on Ticket Closed (Instant) from Zendesk API

Zendesk + Appwrite

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Create Account with Appwrite API on Ticket Pending (Instant) from Zendesk API

Zendesk + Appwrite

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Create Account with Appwrite API on Ticket Solved (Instant) from Zendesk API

Zendesk + Appwrite

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Popular Zendesk and Appwrite Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Appwrite Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Account with the Appwrite API

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Team with the Appwrite API

Create a new team. See the documentation

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Get Members with the Appwrite API

Get accounts setup information. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Appwrite#

Appwrite is a secure backend server geared towards providing developers with a set of easy-to-use APIs to manage core backend needs such as user authentication, databases, file storage, and more. With Appwrite's API, you can streamline backend development processes, ensuring quick and secure application development. Integrating Appwrite with Pipedream allows for the automation of processes like user management, data manipulation, and real-time updates cross-platform.

Connect Appwrite#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    appwrite: {
      type: "app",
      app: "appwrite",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://cloud.appwrite.io/v1/users`,
      headers: {
        "X-Appwrite-Project": `${this.appwrite.$auth.project_id}`,
        "X-Appwrite-Key": `${this.appwrite.$auth.api_key}`,
      },
    })
  },
})

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