Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The AppDrag API lets you manage cloud functions, databases, and mail sending features within your AppDrag projects. With Pipedream, you can harness these capabilities to automate workflows such as syncing data between different platforms, processing form submissions, or triggering communication sequences. By connecting AppDrag’s API to Pipedream, you gain the ability to create serverless workflows that can respond to various triggers like webhooks, schedules, or even actions from other apps.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
appdrag: {
type: "app",
app: "appdrag",
}
},
async run({steps, $}) {
const data = {
"APIKey": `${this.appdrag.$auth.api_key}`,
}
return await axios($, {
method: "post",
url: `https://${this.appdrag.$auth.app_id}.appdrag.site/api/testfunc`,
headers: {
"Content-Type": `x-www-form-urlencoded`,
},
data,
})
},
})