Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Anymail Finder API lets you find and verify email addresses. Using Anymail Finder, you can look up emails by providing a person's name and their company's domain, or simply validate if an existing email is deliverable. When used in Pipedream, this API unlocks possibilities for automating outreach, enriching customer data, or cleaning your email lists. You can set up workflows that respond to various triggers (like a new lead in your CRM) and perform email lookups or verifications, streamlining tasks that would otherwise require manual intervention.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
anymail_finder: {
type: "app",
app: "anymail_finder",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.anymailfinder.com/v5.0/meta/account.json`,
headers: {
Authorization: `Bearer ${this.anymail_finder.$auth.api_key}`,
},
})
},
})