Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the 360NRS API
Setup the Zendesk API trigger to run a workflow which integrates with the 360NRS API. Pipedream's integration platform allows you to integrate Zendesk and 360NRS remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Zendesk and 360NRS Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of 360NRS#
The 360NRS API allows the automation of messaging services, providing capabilities to send SMS, email, and push notifications efficiently. This API can be particularly useful in Pipedream to create dynamic, responsive communication workflows that enhance customer engagement and operational efficiency. By integrating 360NRS with other applications, users can streamline notifications, reminders, and marketing campaigns based on user data and interaction triggers from various sources.
Connect 360NRS#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
_360nrs: {
type: "app",
app: "_360nrs",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dashboard.360nrs.com/api/rest/account`,
auth: {
username: `${this._360nrs.$auth.username}`,
password: `${this._360nrs.$auth.api_password}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies