Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the 2Chat API
Setup the Zendesk API trigger to run a workflow which integrates with the 2Chat API. Pipedream's integration platform allows you to integrate Zendesk and 2Chat remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with 2Chat#
Popular Zendesk and 2Chat Triggers#
Emit new event when a new WhatsApp conversation is started on the user’s 2chat connected number.
Emit new event when a ticket is added to the specified view
Emit new event when a new message is either sent or received on 2Chat.
Emit new event when a ticket has changed to closed status
Popular Zendesk and 2Chat Actions#
Checks if a given phone number has a WhatsApp account. See the documentation
Sends a text message to a designated whatsapp-enabled phone number. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of 2Chat#
The 2Chat API allows developers to build and manage chatbots that can engage users in personalized conversations across various platforms like WhatsApp, Telegram, and more. This API facilitates the creation, training, and integration of chatbots with existing applications, enabling automated responses based on user inputs and behaviors. Utilizing Pipedream's capabilities, developers can orchestrate complex workflows that react to events from 2Chat, process data, and trigger actions in other apps, streamlining communication processes and enhancing user interaction.
Connect 2Chat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
_2chat: {
type: "app",
app: "_2chat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.p.2chat.io/open/contacts/search`,
headers: {
"Content-Type": `application/json`,
"X-User-API-Key": `${this._2chat.$auth.api_key}`,
},
params: {
query: `John`,
results_per_page: `30`,
page_number: `0`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies