Integrate the Xata API with the Zendesk API

Setup the Xata API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Xata and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Xata with Zendesk#

Create Record with Xata API on New Ticket (Instant) from Zendesk API

Zendesk + Xata

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Create Record with Xata API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Xata

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Create Record with Xata API on Ticket Closed (Instant) from Zendesk API

Zendesk + Xata

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Create Record with Xata API on Ticket Pending (Instant) from Zendesk API

Zendesk + Xata

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Create Record with Xata API on Ticket Solved (Instant) from Zendesk API

Zendesk + Xata

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Popular Xata and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Xata and Zendesk Actions#

Create Record with the Xata API

Create a new Record in the specified database. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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List Branches with the Xata API

List branches of the specified database. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Replace Record with the Xata API

Replace a record with the specified ID. See the documentation

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Overview of Xata#

The Xata API offers a serverless, scalable database service that supports building and deploying data-driven applications with ease. With its API-first approach, developers can perform CRUD operations on their databases, manage schemas, and leverage powerful search capabilities. In Pipedream, you can harness the Xata API to automate database operations, sync data across various platforms, and trigger workflows based on database events.

Connect Xata#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    xata: {
      type: "app",
      app: "xata",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.xata.io/user`,
      headers: {
        Authorization: `Bearer ${this.xata.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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