Worksnaps
Time Tracking Tool For Remote Work
Integrate the Worksnaps API with the Zendesk API
Setup the Worksnaps API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Worksnaps and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Worksnaps and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Worksnaps#
Worksnaps is a time-tracking service designed for remote work that offers detailed project and user activity insights. With Pipedream, you can automate actions based on time-tracking data, trigger workflows with specific user activities, or sync time logs with other management tools. Pipedream's serverless platform allows you to connect the Worksnaps API with countless apps to streamline project management, payroll processing, and productivity analysis.
Connect Worksnaps#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
worksnaps: {
type: "app",
app: "worksnaps",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.worksnaps.com/api/projects.xml`,
auth: {
username: `${this.worksnaps.$auth.api_token}`,
password: ``,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies