Enterprise Results Platform
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Workboard API enables you to interact with Workboard's platform programmatically, allowing for the automation of tasks related to goal setting, action item tracking, and performance metrics. By deploying workflows on Pipedream, you can connect Workboard to a multitude of other apps, triggering actions and exchanging data to streamline your organization's operations and decision-making processes. A well-integrated system can save time, reduce errors, and provide real-time insights into team performance and project progress.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
workboard: {
type: "app",
app: "workboard",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.myworkboard.com/wb/apis/user/`,
headers: {
Authorization: `Bearer ${this.workboard.$auth.oauth_access_token}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})