wit.ai
Natural Language for Developers
Integrate the wit.ai API with the Zendesk API
Setup the wit.ai API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate wit.ai and Zendesk remarkably fast. Free for developers.
Popular wit.ai and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of wit.ai#
Wit.ai API enables your apps to process natural language and understand human commands contextually. With it, you can build conversational interfaces, decipher intent from text or voice inputs, and train your model to improve recognition. Pipedream provides a seamless platform to trigger workflows using this API, allowing the automation of tasks based on language cues. It's perfect for crafting custom bots, enhancing customer service, or streamlining internal operations by interpreting human requests and taking action accordingly.
Connect wit.ai#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wit_ai: {
type: "app",
app: "wit_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.wit.ai/message?v=20170307&q=hello`,
headers: {
Authorization: `Bearer ${this.wit_ai.$auth.app_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})