Wire2Air
Mobile Marketing | SMS Gateway, Mobile Marketing, Dedicated shortcode, Bulk SMS, 2 Way API
Integrate the Wire2Air API with the Zendesk API
Setup the Wire2Air API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Wire2Air and Zendesk remarkably fast. Free for developers.
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Popular Wire2Air and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Wire2Air#
The Wire2Air API provides the ability to integrate SMS capabilities into your applications, allowing for sending and receiving text messages, managing contacts, and automating communication processes. On Pipedream, you can leverage these features to create powerful serverless workflows, connecting the Wire2Air API with a multitude of other services for various use cases, such as notifications, marketing, and customer support.
Connect Wire2Air#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wire2air: {
type: "app",
app: "wire2air",
}
},
async run({steps, $}) {
const data = {
"To": `{your_to_number}`,
"From": `${this.wire2air.$auth.short_code_number}`,
"Text": `{your_message_text}`,
}
return await axios($, {
method: "post",
url: `https://msgapi.wire2air.com/rest/v1/message/`,
headers: {
"apikey": `${this.wire2air.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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