WeSupply

Post-Purchase CX Automation Platform built for Retail. WeSupply helps retailers reduce their customer support tickets with Pre-purchase delivery prediction, automated shipping tracking, proactive notifications and self-service returns.

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WeSupply

WeSupply API Integrations

Build and run workflows using the WeSupply API. Use 1000s of source-available triggers and actions across 2,100+ apps. Or write custom code to integrate any app or API in seconds.

Overview

The WeSupply API serves as a bridge connecting your ecommerce platforms to WeSupply's order tracking and logistics features. By utilizing the API within Pipedream, you unlock the potential to automate order updates, streamline returns, and enhance customer service interactions. Pipedream's serverless platform allows you to create workflows that trigger based on certain events, process data, and connect to countless other APIs and services—essentially turning your WeSupply data into actionable insights and automated tasks without the need for a dedicated backend infrastructure.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    wesupply: {
      type: "app",
      app: "wesupply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.wesupply.$auth.client_name}.labs.wesupply.xyz/api/orders/lookup`,
      headers: {
        Authorization: `Bearer ${this.wesupply.$auth.oauth_access_token}`,
      },
    })
  },
})

Choose an API to Connect with WeSupply API

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24
of
2,100+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
Salesforce
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Premium
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

Example Use Cases

  • Order Status Sync to Customer Support Platform: Integrate WeSupply with a customer support platform like Zendesk. When an order status updates in WeSupply, the workflow triggers, fetching the order details and updating the corresponding support ticket in Zendesk. This keeps your support team and customers informed about the latest shipping updates or delays.

  • Returns Processing Automation: Automate the returns process by connecting WeSupply to an email service like SendGrid. When a return is initiated in WeSupply, Pipedream triggers a workflow that sends an email with a return label and instructions, streamlining the return process for customers and reducing manual work for your team.

  • Inventory Level Webhook Notifications: Pair WeSupply with Slack for real-time inventory updates. Set up a workflow where low inventory levels in WeSupply send an alert to a designated Slack channel. This helps your procurement team stay on top of stock levels and react promptly to avoid stockouts.

Import Order with WeSupply API on New Requests from HTTP / Webhook API
HTTP / Webhook + WeSupply
 
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Import Order with WeSupply API on New Item in Feed from RSS API
RSS + WeSupply
 
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Import Order with WeSupply API on New Message (Instant) from Discord API
Discord + WeSupply
 
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Import Order with WeSupply API on New Message In Channels (Instant) from Slack API
Slack + WeSupply
 
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Import Order with WeSupply API on New Message in Channel from Discord Bot API
Discord Bot + WeSupply
 
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Import Order with the WeSupply API

Orders can be pushed into the WeSupply platform via a JSON containing the order data. See the docs here

 
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Authentication

WeSupply uses OAuth authentication. When you connect your WeSupply account, Pipedream will open a popup window where you can sign into WeSupply and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any WeSupply API.

Pipedream requests the following authorization scopes when you connect your account:

OAuth Request Configurations:
  1. accessToken
    POSThttps://{{custom_fields.client_name}}.labs.wesupply.xyz/api/oauth/tokencontent-type: application/x-www-form-urlencodedaccept: application/json
    client_id={{custom_fields.client_id}}&client_secret={{custom_fields.client_secret}}&grant_type=client_credentials
  2. refreshToken
    POSThttps://{{custom_fields.client_name}}.labs.wesupply.xyz/api/oauth/tokencontent-type: application/x-www-form-urlencodedaccept: application/json
    client_id={{custom_fields.client_id}}&client_secret={{custom_fields.client_secret}}&grant_type=client_credentials