Integrate the 8x8 (Wavecell) API with the ServiceNow API

Setup the 8x8 (Wavecell) API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate 8x8 (Wavecell) and ServiceNow remarkably fast. Free for developers.

Popular 8x8 (Wavecell) and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of 8x8 (Wavecell)#

The 8x8 (Wavecell) API offers robust capabilities for voice and SMS messaging services, enabling you to engage customers through automated communications. Whether it's sending out timely notifications, verifying user identities with OTPs, or streamlining customer support processes, the API provides a versatile platform for enhancing your communication workflows. With Pipedream, you can harness this potential by crafting serverless integrations that trigger 8x8 actions based on events from countless other apps, or even custom logic.

Connect 8x8 (Wavecell)#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    wavecell: {
      type: "app",
      app: "wavecell",
    }
  },
  async run({steps, $}) {
    const data = {
      "destination": ``,
      "text": ``,
      "source": ``,
    }
    return await axios($, {
      method: "post",
      url: `https://api.wavecell.com/sms/v1/${this.wavecell.$auth.subAccountId}/single`,
      headers: {
        Authorization: `Bearer ${this.wavecell.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})