Vitally

Modern #CustomerSuccess for B2B SaaS. 🚀 Unify your data, understand it deeply, and build powerful automation to drive a world-class customer experience.

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Vitally

Vitally API Integrations

Build and run workflows using the Vitally API. Use 1000s of source-available triggers and actions across 2,000+ apps. Or write custom code to integrate any app or API in seconds.

Overview

The Vitally API offers a window into customer success operations, enabling you to automate workflows, integrate with other tools, and manipulate customer data programmatically. With Pipedream, you can harness this API to create custom automations that react to events in Vitally, sync data between Vitally and other platforms, or maintain up-to-date customer profiles across your business stack.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vitally: {
      type: "app",
      app: "vitally",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.vitally.$auth.subdomain}.rest.vitally.io/resources/users`,
      auth: {
        username: `${this.vitally.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Choose an API to Connect with Vitally API

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24
of
2,000+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Salesforce (REST API)
Salesforce (REST API)
Web services API for interacting with Salesforce
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Snowflake
Snowflake
A data warehouse built for the cloud
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

Example Use Cases

  • Sync Vitally Users with CRM: Integrate Vitally with a CRM platform like Salesforce. Automatically create or update CRM contacts when a user is added or updated in Vitally, ensuring sales teams have the latest customer data.

  • Automate Customer Health Score Updates: Use a scheduled Pipedream workflow to fetch customer engagement data from tools like Segment or Mixpanel and update the health scores in Vitally. This can help maintain a current view of customer satisfaction and product usage.

  • Trigger Email Campaigns Based on Vitally Events: Connect Vitally with an email marketing service like Mailchimp. Trigger targeted email campaigns or educational drip sequences when a user's health score drops or they achieve a significant milestone within your product.

Create Link with Rebrandly API on New User Created from Vitally API
Vitally + Rebrandly
 
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Add Multiple Attachments To Issue with Jira API on New User Created from Vitally API
Vitally + Jira
 
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Create Task with Asana API on New User Created from Vitally API
Vitally + Asana
 
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Create Task with Vitally API on New Requests from HTTP / Webhook API
HTTP / Webhook + Vitally
 
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Add Single Row with Google Sheets API on New User Created from Vitally API
Vitally + Google Sheets
 
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New User Created from the Vitally API

Emit new event when a new user is created.

 
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Create Message with the Vitally API

Create a new message. See the documentation

 
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Create Note with the Vitally API

Create a new note. See the documentation

 
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Create Task with the Vitally API

Create a new task. See the documentation

 
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Authentication

Vitally uses API keys for authentication. When you connect your Vitally account, Pipedream securely stores the keys so you can easily authenticate to Vitally APIs in both code and no-code steps.

To retrieve your API Key,

  • Click the drop down on the top left with Vitally logo
  • Go to “Settings” > “Integrations” > Vitally REST API
  • Copy the API Key under Secret Token
    Integrations