Vext is an out-of-the-box RAG & LLM platform that fast-tracks custom AI development with your data.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Vext API lets you automate interactions with the Vext application, which is designed for versatile text transformations, parsing, and encoding. On Pipedream, you can craft serverless workflows that utilize Vext API to process and manipulate text data on-the-fly, without the need for manual intervention. Imagine automating complex text parsing tasks, encoding/decoding data in various formats, or even integrating with other services to enhance data processing pipelines.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
vext: {
type: "app",
app: "vext",
}
},
async run({steps, $}) {
const data = {
"payload": `Hello`,
}
return await axios($, {
method: "post",
url: `https://payload.vextapp.com/hook/${this.vext.$auth.endpoint_id}/catch/123`,
headers: {
"Content-Type": `application/json`,
"Apikey": `Api-key ${this.vext.$auth.api_key}`,
},
data,
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})