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Unthread ACTION

Update Customer

Update a Customer. See the documentation
  • Action
  • Writes data
  • Destructive
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Unthread account once, then configure and run Update Customer from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "unthread-update-customer",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    unthread: { authProvisionId: "apn_xxxxxxx" },
    customerId: "Customer ID",
    slackChannelId: "Slack Channel ID",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Update Customer inputs
Property Type Description
customerId Customer ID string
ID of the Customer
Required Dynamic
slackChannelId Slack Channel ID string
ID the customer's Slack Channel
Optional
name Name string
Name of the customer
Optional
emailDomains Email Domains string[]
Email Domains of the customer, i.e.: gmail.com
Optional
disableAutomatedTicketing Automated Ticketing boolean
Disable Automated Ticketing for this customer
Optional
slackTeamId Slack Team ID string
ID of the Slack Team
Optional
defaultTriageChannelId Default Triage Channel string
ID of the default triage Channel of this customer
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
unthread-update-customer
Version
0.0.3
App
Unthread
Authentication
API key
Read-only
No
Destructive
Yes
Open world
Yes