The email delivery system you can rely on
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
UniOne is an email service provider that offers a broad range of features for sending and managing email campaigns. Through its API, you can programmatically send transactional emails, organize mailing lists, track email delivery statuses, and analyze recipient engagements. When integrated on Pipedream, UniOne becomes a part of your serverless workflow, enabling you to automate email operations with various triggers and actions from other apps.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
unione: {
type: "app",
app: "unione",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://${this.unione.$auth.server}/en/transactional/api/v1/system/info.json`,
headers: {
"X-API-KEY": `${this.unione.$auth.api_key}`,
"Content-Type": `application/json`,
"Accept": `application/json`,
},
data: {} //this empty object is required for the test request to work
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})