UiPath

Automation Platform - Leading RPA Company

Integrate the UiPath API with the Zendesk API

Setup the UiPath API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate UiPath and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of UiPath

UiPath is a leader in Robotic Process Automation (RPA), enabling businesses to automate routine tasks with software robots. Their API provides the ability to manage these robots, processes, and queues programmatically. With UiPath's API on Pipedream, you can create sophisticated automation workflows that trigger actions in UiPath as part of broader, cross-application processes. This could involve initiating UiPath jobs based on incoming data from different sources, managing resources, or reacting to events from other applications or services to create a seamless automation ecosystem.

Connect UiPath

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    uipath: {
      type: "app",
      app: "uipath",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://cloud.uipath.com/${this.uipath.$auth.account_logical_name}/${this.uipath.$auth.tenant_name}/orchestrator_/odata/Users/UiPath.Server.Configuration.OData.GetCurrentUser`,
      headers: {
        Authorization: `Bearer ${this.uipath.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})